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Frequently Asked Questions

Everything you need to know about shopping with Hello Sunflower.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor its journey.

What is your return policy?

We want you to love your purchase! If you are not completely satisfied, we accept returns on unworn items with original tags within 30 days of delivery for a full refund or store credit.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.

Do you offer international shipping?

Yes, Hello Sunflower ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.

How should I care for my Hello Sunflower garments?

To maintain the quality and longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each piece.