Returns & Exchanges
At Hello Sunflower, we want you to love your new style, but if a piece isn't quite right, we offer returns and exchanges within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your return is authorized, download and print the prepaid shipping label provided via email.
- 3.Package With Care
Place the items in their original packaging or a secure mailer, ensuring the new shipping label is clearly visible on the outside.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.